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Small black heat interface unit with loads of pipes down the bottom and a small fire extinguisher to the left

A small heat interface unit with loads of pipes down the bottom and a small fire extinguisher to the left

A heating system with loads of pipes which are in green and brass and blue and red and silver colours

A tall silver tubular heat exchanger on a white background image

Small blue storage tank with loads of pipes and wires routed behind it and an electric control panel above it

A tubular heat exchanger with a few silver circles around it.

Metallic heat storage tank with many pipes near the bottom are used as the cooling loop.

FAQ

Where can I find the software to update my Heat Interface Unit?

Currently, only “Matrix” can be updated. The software can be found on myUplink for download. 

For more information, contact our customer support.

What is district heating?

District heating is a system for heating buildings by producing hot water centrally and distributing it through a network of pipes to households, businesses, and public buildings. 

The heat is generated at a heating plant through recycling and combustion of materials such as biofuel and waste, or from surplus energy/waste heat from industries.

Is district heating environmentally friendly?

District heating generally has a low environmental impact, especially in Sweden where it is largely produced using renewable and recycled fuels. 

About 90% of district heating in Sweden comes from biofuels, waste, surplus heat, and other renewable sources.

How can I get district heating installed in my house or property?

To find out if district heating can be installed at your property, contact your district heating provider. 

Please note that a water-based heating system is required for installation.

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