• 5 star after sales service

    5 Star After-sales service

  • Extended spare parts range

    Cetetherm – Easy to contact - Fast reply - Extended spare parts range

  • Decades of experience at your service

    Decades of experience at your service


5-Star Service, Whatever You Need

With You All the Way Post-Sales

At Cetetherm, we’ve built our reputation on innovation, technical expertise, and manufacturing quality. But what happens when you need technical advice for installation or operation? A new part? Or even something to replace an older component that’s no longer made?

Talk to us! We’re there for you by phone and email, and we’re skilled in all current and historical product ranges (including for District Heating Systems, District Cooling Systems, Heat Interface Units, Tap Water Systems, and more) sold under the brand names Cetetherm, Alfa Laval, Smart, Uranus, and Vicarb .

Technical Helpline UK:

+44 (0)330 055 2252


Extended spare parts range

What 5-Star Service Looks Like

Easy to contact, fast to reply

By phone or email, tell our Technical Helpline your issue, and we’ll be back to you ASAP.

Technically qualified

You benefit from the expertise of skilled technicians - always.

Trouble shooting by experts

You can’t keep a good system down – not when our experts are here to listen to, identify, and solve your issues for you

From all parts to new solutions

Whether it’s spare parts, conversion kits to keep obsolete components going, or new solutions – we advise on and supply them all

There at your side

Our expert technicians will come to you to perform on-site diagnostics and repair if required


Get in touch with our technical helpline today and experience why it’s not just our products that exceed our customers’ expectations.

Contact Cetetherm Technical Helpline

+44 (0)330 055 2252

[email protected]

Need a product reference? Download our e-Catalogue


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